The Claims Period is now open. Claimants have until July 27, 2028 to submit a Claim for compensation.
Contact us
Free resources and supports are available to help you understand the process and submit your Claim.
Claims Administrator
The Claims Administrator receives and reviews Claims, answers questions about the Claims Process and the Claim Form, provides updates on submitted Claims, and requests any missing information. They also make decisions about eligibility and compensation, send decision letters, and help connect Claimants and Representatives with Class Counsel and other free supports.
Call 1-888-592-9101 and press #1
GeneralInfo@Contact.IHSettlement.ca
The Info Line is monitored Mondays to Fridays (except for statutory holidays), from 8 a.m. to 8 p.m. ET.
Who are Claims Helpers?
Claims Helpers are trained in trauma-informed and culturally grounded practice. They listen, explain the steps in easy-to-understand language, and can help you understand what information is needed.
Phone and video appointments offer a private space to ask questions, understand the Claim Form, and prepare a Statement in a way that feels safe.
Claims Helpers can also share information on local and regional wellness resources that may help those moving through the Claims Process.
Claims Helpers are employees of Castlemain. They are independent from the Government of Canada and the Claims Administrator, Deloitte.
Call 1-888-592-9101, choose your language and then press 2 to talk to a Claims Helper today.
The Info Line is monitored Mondays to Fridays (except for statutory holidays), from 8 a.m. to 8 p.m. ET.
Class Counsel
Class Counsel are the lawyers for you, the Class Members. They can answer your legal questions about the Settlement and the Claims Process.
Koskie Minsky LLP
20 Queen St West
Toronto, ON M5H 3R4
Cooper Regel LLP
77 Chippewa Road
Sherwood Park, AB T8A 6J7
Merchant Law Group LLP
2710 17th Avenue SE
Calgary, AB T2A 0P6
Klein Lawyers LLP
1385 West 8th Avenue #400
Vancouver, BC V6H 3V9
