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Social Media Community Guidelines

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The Federal Indian Hospitals Class Action Facebook page was created to share information and updates about the proposed Settlement on behalf of the Notice Administrator.

We are committed to providing safe, respectful and inclusive online spaces for all Class Members and protecting personal privacy. Our Facebook page is moderated by community managers to ensure that everyone who engages on our channels can feel comfortable. Any moderation will be done primarily to delete inappropriate content and to correct misinformation.

We reserve the right to remove all spam, advertising or comments which:

  • Contain personal information
  • Violate an individual’s privacy
  • Include photos of individuals
  • Are off-topic
  • Are misleading
  • Are discriminatory, hateful, threatening, aggressive, abusive or violent
  • Are vulgar, rude, offensive or obscene
  • Attack individuals who engage on our social media channels, the Administrator or supporting staff
  • Contain inappropriate conversations or dialogue

If repeated posts of the above nature are made by any individual, we reserve the right to temporarily or permanently block that person from further activity on our page.

In addition to these guidelines, Facebook has its own community guidelines and policies that you should be aware of.

Response Time

We monitor our social media channels and will respond to inquiries, where appropriate, Monday to Friday from 8:00 a.m. – 8:00 p.m. ET, except for statutory holidays. We make every effort to respond in a timely manner but during periods of high volumes, it may take us longer to respond.

Please note that we can only provide general information to respond to questions about the proposed Settlement. If you have questions, you can also contact the Notice Administrator at Info-IH@IHClassAction.ca or call the Info Line toll free at 1-888-592-9101.

Accuracy of Information

All content developed and published on our Facebook page is approved by the Notice Administrator and is subject to change or removal.

All content was accurate at the time of posting. However, due to the dynamic nature of the Settlement, some content may be out of date.

In addition, content that has been auto-translated due to an individual’s language settings may have wording changes that impact meaning.

For the most up-to-date information, visit our website https://ihclassaction.ca/

Privacy Policy

Personal data may be collected if you make the information available on our Facebook page. Read our Privacy Policy for more details.

Mental health and wellness supports are available 24 hours a day at the Hope for Wellness Helpline.

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Media: Media-IH@IHClassAction.ca
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